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Shipping Information

delivery

Step Ahead Shoes online store delivers worldwide. All orders are processed at our head office in Melbourne where we operate Monday to Friday with the exception of Victorian Public Holidays. For all shipping, we use Australia Post, Parcel Post with signature or Couriers Please. Confirmation of the order will be sent by email when your order is placed.

delivery time

Australian metropolitan areas: 2-3 business days
Australian rural areas: 3-7 business days
New Zealand: 7-10 business days subject to payment clearance
Rest of the world: 14-21 business days subject to payment clearance

shipping costs

Australia โ€“ Free Shipping for orders over $200 / $9 delivery fee for orders under $200
New Zealand โ€“ flat rate: $20
Rest of the World โ€“ flat rate: $40

Step Ahead Shoes are not liable for stolen parcels.
We recommend customers provide a secure delivery address.

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