Privacy Policy – Step Ahead Shoes
Step Ahead Shoes is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
-
What Information We Collect
We may collect the following personal information:
• Your name, address, email, and phone number
• Payment and billing details
• Purchase history
• Feedback, reviews, and communications
We do not store credit card information. -
How We Collect Information
• Directly from you (i.e. when you make a purchase, create an account or sign up to our marketing material)
• From your use of our website (cookies, analytics)
• Through third-party service providers (e.g., payment processors) -
Use of Personal Information
We use your information to:
• Fulfil orders and process payments
• Provide customer support
• Improve our products and services
• Send you updates, offers, and marketing material (only with your consent) -
Disclosure of Information
We may disclose your personal information:
• To third-party service providers (e.g., postal services, payment gateways)
• If required by law or to protect our legal interests
We do not sell your personal information to third parties. -
Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. -
Access and Correction
You have the right to access and correct your personal information. Contact us at info@stepaheadshoes.com.au. -
Cookies and Website Analytics
Our website uses cookies and analytics tools (such as Google Analytics) to understand how users interact with the site. You may disable cookies through your browser settings. -
Marketing Communications
We may send you promotional emails or SMS with your consent. You can opt-out at any time via the unsubscribe link or by contacting us directly. -
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.