Delivery

Step Ahead Shoes online store currently delivers within Australia and New Zealand. All orders are processed at our head office in Melbourne where we operate Monday to Friday with the exception of Victorian Public Holidays. For all shipping, we use Australia Post, Parcel Post with signature or Couriers Please. Confirmation of the order will be sent by email when your order is placed.

Delivery Time

Australian metropolitan areas: 2-3 business days

Australian rural areas: 3-7 business days

New Zealand: 7-10 business days subject to payment clearance

Shipping Costs

Free Shipping and Free Returns in Australia*

International (New Zealand) flat rate: $20

Step Ahead Shoes are not liable for stolen parcels. We recommend customers provide a secure delivery address.

*  No free returns from remote or rural areas. 3. No free returns from PO Box.