CLAVEL – Black
This stylish ankle boot by Wonders has been crafted from supple Spanish leather and features a front zipper for easy on/off. What sets this classic style apart is the silver trim detailing on the base of the heel counter. Padded with a Memory Gel cushioned foot-bed and a featuring a flexible rubber for the ultimate in comfort. Made with love in Spain.
- Leather upper / Leather lining and innersole
- Rubber sole
- Heel measures 3.5 cm
- Made in Spain
Step Ahead Shoes online store delivers worldwide. All orders are processed at our head office in Melbourne where we operate Monday to Friday with the exception of Victorian Public Holidays. For all shipping, we use Australia Post, Parcel Post with signature or Couriers Please. Confirmation of the order will be sent by email when your order is placed.
Australian metropolitan areas: 2-3 business days
Australian rural areas: 3-7 business days
New Zealand: 7-10 business days subject to payment clearance
Rest of the world: 14-21 business days subject to payment clearance
Australia – Free Shipping for orders over $200 / $9 delivery fee for orders under $200
New Zealand – flat rate: $20
Rest of the World – flat rate: $40
Step Ahead Shoes are not liable for stolen parcels.
We recommend customers provide a secure delivery address.
General Exchange & Refund Info
Step Ahead Shoes Online is happy to offer customers an exchange, refund or credit for items purchased online within 14 days from the date received.
Please note the following exceptions: There are no refunds on sale items. They can be exchanged for a different size, style or you can take a credit. There is no expiry on the credit.
If a shoe is purchased at 50% off or more the sale is final. No exchanges or returns will be accepted. Sale items or items purchased during a flash sale/promotional event are only eligible for a store credit or exchange.
When returning shoes, please ensure that the shoes and the shoe box are returned undamaged and in their original conditions. All shoes must be tried on a carpeted surface.
Afterpay Refund Policy
The returns process can take up to 7 business days from the date your return was received. Please note a AU$10.00 per item return handling fee will be deducted from the refund amount when you use this service.
Instruction For A Refund Or Exchange
If exchanging or returning, please email us at firstname.lastname@example.org
All deliveries are issued with a Step Ahead Online Store returns form. This must be completed and sent back with your return, along with your receipt to:
Step Ahead Shoes Online
389 Glen Huntly Rd Elsternwick, Victoria, 3185
Once the item(s) have been received and reviewed, you will either receive your new items (for exchange), or a refund for the cost of the purchase. Refunds will be issued directly to the credit card used for the purchase. Email notification will be sent once the return has been processed.
All items purchased Online MUST be returned to Step Ahead Shoes Online for returns or exchanges. They will NOT be accepted in Step Ahead Shoes stores.
Step Ahead Shoes 03 95239246 or email@example.com
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